01
Marketing
Strategy and execution across the funnel, shaped by what we learn in discovery.
- Customer acquisition
- Activation and retention
- Full-funnel strategy
Marketing and delivery consulting
Marketing that moves.
Delivery that holds.
Ragon Heim helps growing companies find and keep the right customers, then builds the delivery habits that turn plans into shipped work. Every engagement starts with listening.
Two disciplines, one team.
Great marketing stalls without disciplined delivery, and great delivery has nothing to carry without a clear market. We bring both.
02
Delivery and operations
Project and program management that makes work visible, predictable and finished.
- Tooling and workflow setup
- Delivery communication and forecasting
- Blocker and risk resolution
How we work
We don't sell you a package before we understand the problem.
- 1Listen
A no-cost discovery conversation about your customers, your team and where things get stuck.
- 2Diagnose
We come back with what we heard, what we'd prioritize and what we'd leave alone.
- 3Build
Hands-on work with your team, in short cycles, so you see progress early and often.
- 4Hand off
We leave you with systems your team can run without us.
We stand behind our work.
When something doesn't land the way we planned, we don't walk away. We dig into why, adjust the approach and try again, working alongside you until we get it right.
The partners
Two names on the door.
Friends since high school and classmates at Clemson, we've been solving problems together for years. Now we do it for our clients.
Chris Ragon
Partner, Delivery and Operations
Chris Ragon is a delivery and agile project management leader who started his career as a software developer. At companies including LendingTree, Kin Insurance, and CrossCountry Mortgage, he led delivery as a Scrum Master and Agile Project Manager, using forecasting, workflow design, and delivery metrics to make work visible and predictable.
As co-founder of Ragon Heim, Chris brings a practical, hands-on approach to helping businesses find where work gets stuck, set up tools and workflows that fit how their teams operate, and turn plans into shipped work.
Eric Heim
Partner, Marketing
Eric Heim is a lifecycle marketing and revenue operations leader with experience helping companies turn customer data, technology, and automation into measurable growth. At Zillow, he has led large-scale initiatives across CRM, email, SMS, segmentation, personalization, and marketing technology.
As co-founder of Ragon Heim, Eric brings a practical, hands-on approach to helping businesses improve their customer journeys, automate processes, and get more value from the technology they already have.
Let's start with a conversation.
Tell us a little about your business. Pick a time that works for you, no pitch deck required.
Discovery call
30 minutes. No cost, no commitment.
- Tell us about your customers and your team
- Walk us through where things get stuck
- Leave with a few ideas, whether or not we work together